Frequently Asked Questions (FAQ)
Welcome to the Frequently Asked Questions (FAQ) page. Here, you'll find answers to common questions about using WordCloud.app, from getting started to advanced customization and account management.
Getting Started
What is WordCloud.app?
WordCloud.app is an online tool that allows you to create customizable word clouds for presentations, designs, or personal projects. You can easily add your own text, choose shapes, colors, and fonts, and generate stunning visualizations in seconds.
How do I create my first word cloud?
To create your first word cloud, simply upload your text or type it in, then customize colors, shapes, and fonts. For a detailed step-by-step guide, check out this tutorial.
Do I need an account to start?
No, you don't need an account to create one simple word cloud. However, creating an account unlocks additional features like saving your projects and accessing extra tools.
Can I use my own text?
There are various possibilities to build a word cloud:
- Enter your words manually, one-by-one.
- Parse a text file or pasted content.
- Start with a built-in preset.
- Use the AI option to generate a word list to begin with.
You can always add, remove or rearrange words as you edit your word cloud.
How do I access the word cloud editor?
Visit the Dashboard to create a new word cloud or edit one of your previous artworks.
Go to DashboardCan I create word clouds without an internet connection?
Currently, an internet connection is required to create word clouds on WordCloud.app.
Customization
Can I customize the shape, colors, or fonts of my word cloud?
Absolutely! Visit the How-To guides for the specific steps.
Can I make a word cloud in my own custom shape?
Sure! Please check out this tutorial to learn how.
Are background images supported?
Yes, you can. Please check out the "Background image" option in the Colors section in the editor.
Can I upload my own background image?
Sure. Please check out the "Background image" option in the Colors section in the editor.
Can I use multiple fonts in a single word cloud?
Yes, you can select one font or a combination of fonts. WordCloud.app currently supports over 90 beautiful fonts.
What file formats can I download my word cloud in?
You can download a PNG image or, for animated word clouds, a MP4 file.
What are pinned words, and how do I use them?
If you want a specific word to stay in a specific place and not move when your word cloud is redrawn, add a pinned word.
For example, if you are making a greeting card, pin the recipient's name in the middle.
A pinned word will not be repeated throughout the word cloud.
How do I make words repeat (or not repeat)?
WordCloud.app tries to fill in your selected shape. For this, repeating words might be necessary.
If you wish every word to appear exactly once, select the "No shape" shape - it's the very first in the list.
Can I adjust the size of my word cloud?
Yes, you can resize your word cloud by adjusting the dimensions in the editor - just scroll down to the Image Size option.
Can I share my word cloud with others?
Yes, you can publish and share your word cloud directly from the editor - simply click the "Share" button.
Can I create an animated word cloud?
Yes, the Pro and Premium plans allow you to create animated word clouds in MP4 format. Check out this tutorial for more details.
Account
Do I need an account to save my word clouds?
Yes, you need to create an account to save your word clouds and access them later. You can also manage your projects and use additional features by signing in.
How do I create an account?
To create an account, simply click on the "Sign Up" button at the top-right corner of the page, fill in your details, and follow the instructions to complete the registration process.
How do I reset my password?
If you've forgotten your password, click the "Forgot Password" link on the login page, enter your email address, and follow the instructions sent to your inbox to reset it.
Pro and Premium plans
What features are included in the Pro plan?
Please take a look and compare plans on the pricing page.
What features are included in the Premium plan?
Please take a look and compare plans on the pricing page.
How do I upgrade?
Please check out the FAQ on the pricing page.
Any other questions?
Please email me at elena@wordcloud.app. I will be happy to help!